Effective Date: July 28th, 2026

These Terms and Conditions govern all promotional offers, discounts, and sales on BioSteel.com & BioSteel.ca. By participating in any sale or promotion, you agree to these terms as well as BioSteel’s general Terms and Conditions and Privacy Policy. Please read carefully to avoid misunderstanding.

1. Promotional Offers and Discounts

Promotions and discounts offered are subject to these terms:

  • Promotional offers are available only for a limited time or while supplies last.
  • Discounts cannot be combined with other promotions, coupons, or referral codes unless explicitly stated.
  • Promotional discounts do not apply to subscription-based purchases unless otherwise noted.
  • Sale prices apply only to qualifying purchases made during the promotional period.
  • Discounts and offers are non-transferable and not redeemable for cash.
  • All information presented in promotional campaigns is provided “as is” and may contain typographical or pricing errors. BioSteel reserves the right to make corrections at any time without prior notice.
  • No price adjustments will be made for purchases placed prior to or after a promotional period.
2. Use of the Term 'Sitewide' and Exclusions

Occasionally, BioSteel.com & BioSteel.ca may advertise sitewide promotions. Please note:

  • The term “sitewide” means the discount is applied to a majority of available products. However, some exclusions may apply.
  • Definition of "Some Exclusions May Apply": Specific products may be excluded from promotions due to:
    • Legal, pricing, or contractual obligations with third-party suppliers.
    • Products already heavily discounted or on clearance.
    • Seasonal, limited-edition, short shelf life, or special collaboration products.
    • Subscription or auto-renewal orders.
    • The sole discretion of BioSteel.
  • Excluded items may not be listed on the promotion page or disclosed during checkout.
3. Order Modifications and Cancellations

BioSteel reserves the right to cancel or modify orders if:

  • A product is no longer available or out of stock.
  • There are errors in pricing or promotional information.
  • Customers will be notified of any changes or cancellations.
  • Orders placed during promotional periods cannot be changed after submission. Please confirm your order details before completing checkout.
4. Returns and Refunds on Promotional Purchases

Items purchased during a sale or promotion are subject to our Return Policy:

  • Refunds on discounted items will reflect the sale price, not the original retail price.
  • Free items from "Buy One, Get One Free" promotions cannot be returned separately for a refund.
  • Free gift items from promotions cannot be returned separately for a refund.
  • short shelf life products purchased during a promotion are final sale and not eligible for return or refund.
5. Changes to Promotions
  • BioSteel reserves the right to modify, extend, or terminate any promotion at any time without prior notice.
  • Not all discount codes, coupons, or offers are compatible with each sale. BioSteel will determine compatibility at its sole discretion.
6.  The BioSteel Order Refund Promo is subject to the following terms:

    The Order Refund Promo is subject to the following terms:

      • The promotion offers 3 winners a chance to have their order refunded, up to $100 CAD, for orders placed during the promotional period.
      • This giveaway is open to legal residents of Canada and the United States who are the age of majority in their province, territory, or state of residence.
      • Any order placed on biosteel.ca or biosteel.com during the promotional period (July 28 – August 3, 2026) automatically qualifies as one entry.
      • No purchase is necessary to enter. For a free method of entry, visit biosteel.ca/pages/order-refund-no-purchase-entry.
      • Three (3) winners will be selected at random from all eligible entries after the promotional period ends.
      • Canadian entrants selected as winners must correctly answer a mathematical skill-testing question, unaided, to be confirmed as a winner, as required by Canadian law.
      • Winning orders will be automatically refunded up to $100 CAD/USD (as applicable) to the original payment method.
      • Free method of entry winners will receive an electronic BioSteel gift card up to $100 CAD/USD (as applicable) in lieu of an order refund.
      • Refunds and gift cards are capped at $100 per winner; orders exceeding $100 will only be refunded up to the $100 maximum, with no cash alternative for the difference.
      • Winners will be notified by email using the address associated with their qualifying order or free entry submission.
      • Employees, contractors, and immediate family members of Coachwood Group Inc. and its affiliated brands are not eligible to win.
      • This giveaway cannot be combined with, or used to reverse, any other refund, chargeback, or return already processed on the same order.
      • Orders that are cancelled, returned, or refunded prior to winner selection are not eligible to win.
      • BioSteel reserves the right to disqualify any entry believed to be fraudulent, duplicate, or in violation of these Terms.
      • Void where prohibited by law.
      • Personal information collected is used solely to administer this promotion, in accordance with our Privacy Policy.
      • BioSteel reserves the right to cancel, modify, or extend this promotion at any time without prior notice.

        SMS Terms

        By enrolling in or using our SMS service, you agree to these SMS Terms. We may change or discontinue the service or its features at any time without notice. Continued use after any change to these SMS Terms means you accept them. By opting in, you agree to receive recurring SMS/text messages from or on behalf of BioSteel at the number you provided. Messages may be sent using an automatic dialing system or other automated technology and are powered by Recharge, Inc. Messages may include transactional (e.g., order updates, account alerts) and promotional content (e.g., special offers, product launches, cart reminders). Your consent is not required to make a purchase. Participation is voluntary. Message frequency may vary. Standard message and data rates may apply; check with your carrier for details. To opt out, reply "STOP" to any message. For help, contact us at support@biosteel.com. BioSteel is not responsible for delayed or undelivered messages. Carriers are not liable for message delays or failures. If your mobile number changes, you must re-enroll to continue receiving messages. If your number is on a Do Not Call registry, your consent still allows us to message you, as permitted by law. For details on how we collect, use, and protect your data, see our [Privacy Policy](https://biosteel.com/policies/privacy-policy).