Effective Date: October 1st, 2026

These Terms and Conditions govern all promotional offers, discounts, and sales on BioSteel.com and BioSteel.ca. By participating in any sale or promotion, you agree to these terms, as well as BioSteel’s general Terms and Conditions and Privacy Policy. Please read them carefully.

1. Promotional Offers and Discounts
  • Promotional offers are available for a limited time or while supplies last.

  • Discounts cannot be combined with other promotions, coupons, discount codes, or referral codes unless explicitly stated.

  • Promotional discounts do not apply to subscription-based purchases unless otherwise noted.

  • Sale prices apply only to qualifying purchases made during the promotional period.

  • Discounts and promotional offers are non-transferable and cannot be redeemed for cash.

  • Promotional information is provided “as is” and may contain typographical, pricing, or other errors. BioSteel reserves the right to correct any errors at any time without prior notice.

  • No price adjustments will be provided for purchases made before or after a promotional period.

2. Use of the Term “Sitewide” and Exclusions

BioSteel.com and BioSteel.ca may occasionally advertise sitewide promotions. Please note:

  • The term “sitewide” means that the discount applies to the majority of available products. Some exclusions may apply.

  • Products may be excluded from a promotion due to:

    • Legal, pricing, or contractual obligations with third-party suppliers.

    • Existing discounts or clearance pricing.

    • Seasonal, limited-edition, short shelf-life, or special collaboration products.

    • Subscription or auto-renewal orders.

    • Any other reason determined by BioSteel at its sole discretion.

  • Excluded items may not always be listed on the promotional page or identified during checkout.

3. Order Modifications and Cancellations

BioSteel reserves the right to cancel or modify an order if:

  • A product is unavailable or out of stock.

  • There is an error in pricing, product information, or promotional details.

  • The order does not meet the stated promotional requirements.

  • Fraudulent activity, promotional abuse, or misuse is suspected.

Customers will be notified of any material changes or cancellations. Orders placed during promotional periods cannot be changed after submission. Please confirm all order details before completing checkout.

4. Returns and Refunds on Promotional Purchases

Items purchased during a sale or promotion are subject to BioSteel’s Return Policy.

  • Refunds for discounted items will reflect the amount paid, not the original retail price.

  • Items received through a “Buy One, Get One Free” promotion cannot be returned separately for a refund.

  • Promotional gifts cannot be returned separately for a refund or exchanged for cash or store credit.

  • Short shelf-life products purchased during a promotion are final sale and are not eligible for return or refund.

  • If a qualifying purchase is returned and no longer meets the promotional requirements, the promotional gift must also be returned. If it is not returned, its retail value may be deducted from the refund.

5. Changes to Promotions
  • BioSteel reserves the right to modify, extend, suspend, or terminate any promotion at any time without prior notice.

  • Not all discount codes, coupons, loyalty rewards, referral offers, or other promotions are compatible with each sale.

  • BioSteel will determine offer compatibility and eligibility at its sole discretion.

6.
BioSteel Pre Prime Day Sale

The BioSteel Pre Prime Day Sale is subject to the following terms:

  • The following discounts apply to eligible products during the promotional period:

    • 50% off Tetra Pak Hydration Drinks.

    • 40% off Hydration Mix.

    • 40% off merchandise and coolers.

    • 30% off whey and plant-based protein powders.

    • 20% off Protein Drinks and select Hydration Drinks.

  • Discounts apply to eligible products only. Not all products, flavours, sizes, or formats within a category are included.

  • Tetra Pak Hydration Drinks included in the 50% off offer are not eligible for an additional 20% off.

  • Discounts are calculated from regular retail prices. The applicable sale price is displayed on eligible product pages and reflected at checkout.

  • Offers are available for a limited time and while supplies last. Product availability may vary.

  • Discounts cannot be combined with other promotions, coupons, discount codes, or referral codes unless expressly stated.

  • This sale applies to one-time purchases only and excludes subscription and auto-renewal orders.

  • Taxes and shipping charges are additional where applicable. Standard shipping rates and free shipping thresholds apply.

  • No price adjustments will be provided for orders placed before or after the promotional period.

  • Discounts are non-transferable and cannot be redeemed for cash.

  • Returns and refunds are subject to BioSteel’s Return Policy. Refunds will reflect the amount paid.

  • Products identified as short-dated or final sale are not eligible for return or refund, except as required by applicable law.

  • BioSteel reserves the right to correct pricing or promotional errors and cancel or modify orders affected by those errors, product unavailability, or suspected promotional abuse.

  • BioSteel reserves the right to modify, extend, suspend, or end the promotion, subject to applicable law.

  • BioSteel’s general Terms and Conditions and Privacy Policy continue to apply.

  • The promotion is void where prohibited by law.